Knowledge Base & Policy Documentation

Frequently Asked Questions

Find detailed answers regarding HeyVexa's content operating system, credit allocations, multi-format rendering, claim governance, and data security.

Credits & Pricing

BILLING
HeyVexa shows the cost in credits before each step: 25 credits end-to-end for a 30 s film (5 analysis, 15 to create the film, +5 to publish) and 50 credits end-to-end for 60 s (5 + 35 + 10). Every new account receives 30 welcome credits. Credits come with a monthly subscription, in 4 plans: Starter (100 credits, $19.99 per month), Growth (250 credits, $39.99), Scale (600 credits, $79.99) and Enterprise (1,500 credits, $159.99). Any other paid step shows its cost in credits before you confirm it.

Bringing Your Products

SOURCES

Video Generation & Multi-Format

STUDIO

Brand Kit & Content Truth

GOVERNANCE

Audio, TTS & Subtitles

AUDIO

Collaboration & Scheduling

WORKFLOWS

Security & Private Storage

SECURITY

How-To Guides & Workflow

HOW-TO

Still Have Questions?

Our support and engineering team is available at admin@heyvexa.com to assist with catalog integrations, team workspace onboarding, or custom enterprise requirements.