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HEYVEXA TERMS OF SERVICE

Effective date: October 11, 2026. Provider: DATASMART TECHNOLOGY ("we", "us"), about which you can find company details at https://www.datasmart.agency. Service: HeyVexa, at heyvexa.com.

1. Agreement

By creating an account or using HeyVexa you accept these Terms. If you do not accept them, do not use the service. You must be able to form a binding contract where you live. If you use HeyVexa for a business, you accept the Terms for that business.

2. The service

HeyVexa turns the photos, links and facts you provide into short videos and related content (text, captions, images), and can publish them to the social accounts you connect (for example TikTok, Instagram, Facebook, YouTube). Some features are optional or released in stages and may be unavailable in your region or plan.

3. Your account

You are responsible for your account, your password and the accounts you connect. Tell us at admin@heyvexa.com if you suspect misuse. We may suspend an account that breaks these Terms or the law.

4. Credits, subscriptions and prices

  • HeyVexa works with credits. Subscriptions are monthly and renew automatically until you cancel. Current plans, prices and credits are on the Pricing page, which forms part of these Terms.
  • Cancel from your account at least 24 hours before the renewal date to avoid the next charge. Unused credits roll over while your subscription is active.
  • Refunds: you may ask for a refund of a subscription payment within 7 days of the payment, if none of that payment's credits were used. Write to admin@heyvexa.com.
  • If a video render fails, the credits for that render are returned automatically. Other steps already used are not refunded.
  • Prices are shown before you pay. Taxes (GST/QST in Canada) are added where we are required to collect them; elsewhere prices are shown without taxes.
  • Payments are handled by our payment provider; we do not store your card number.

5. Your content and your responsibility

  • You keep ownership of the photos, logos, text and data you provide ("Your Content"). You give us a limited, non-exclusive, worldwide, royalty-free licence to process, adapt and publish Your Content only to provide the service you asked for, including publishing to the accounts you connect, at your direction.
  • You confirm that you have the rights to all Your Content, including photographs, logos, trademarks and listing material, and the consent of any identifiable person in it. You alone are responsible for Your Content and for what you publish. You will compensate us for claims, losses and costs arising from Your Content or from your use of the service in breach of these Terms.
  • When you ask HeyVexa to read a web page you paste (for example a listing or a product page), you confirm that you may use that page's content and photos, that you ask us to read that one page, once, at your request, and that you do so at your own risk. The facts read are shown to you to check before use. Some sites refuse to be read and we do not bypass them.
  • You must not use HeyVexa for illegal content, counterfeit goods, misleading listings, or content that infringes others' rights. You are responsible for following the rules of every network you publish to and, where you advertise a property, a vehicle or another regulated product, for the identification, price and other information that the rules of your profession and your market require. We do not check your advertising for compliance.

6. AI-generated and AI-modified content

Parts of HeyVexa use artificial intelligence: for example scripts and captions, synthetic voices, music generated by us, and, in AI Studio, images edited by AI. AI-modified images are labelled "modified by AI" in the app and may differ from the real product: printed text, barcodes, labels, packaging, colours and proportions can be redrawn, and the image can be smaller than your original photo. You must check every result and must not present an AI-modified image as an exact picture of a real product, or publish it where that would mislead buyers or break a platform's rules. We are not responsible for what you publish.

7. Connected accounts and third-party services

When you connect an account (for example TikTok, Meta, YouTube, and, where offered, eBay), you authorise HeyVexa to act on it as you request. You must follow that service's terms. We do not control third-party services and do not guarantee that a post is accepted, shown or kept. You can disconnect an account in the app and revoke our access in that service's settings.

8. Availability and changes

We aim to keep the service available but do not promise uninterrupted service. We may change or stop features. Generated videos are kept for 7 days and then deleted; download or publish them before that. Account data and uploaded photos are kept while your account exists.

9. Disclaimer

HeyVexa is provided "as is" and "as available". We do not guarantee results, audience, sales or approval by a platform.

10. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental or consequential damages or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the 3 months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law, including for consumers' mandatory rights.

11. Governing law and disputes

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, and the courts of Montreal have jurisdiction, subject to mandatory rights you hold as a consumer where you live.

12. Language

English is the governing version of these Terms. A French version is provided and applies where the law requires it for Quebec; other translations are for convenience.

13. Changes to these Terms; contact

We may update these Terms; we will post the new date and, for important changes, tell you in the app or by email. Contact: admin@heyvexa.com. Company details: https://www.datasmart.agency.